Shipping and Returns Policy

Children Love Books’ Shipping and Returns Policy
 

When will I receive my ordered book (s)?

Your book will be shipped from London, United Kingdom. If ordered within the U.K., depending on your location, it may take anywhere from 3-5 working days for the book to get to you.

Do you ship internationally?

Yes. We are shipping to customers all over the world, but bear in mind that it may take you between 7 and 21 days to receive your book, depending on where you are living.

How much does shipping cost?

We offer a good shipping rate/charge, based on the weight of the book (s) you are ordering.

All books ordered within the U.K. are qualified for FREE SHIPPING!

If you are interested in getting your book shipped quickly, you can opt for any of the following couriers: DHL, UPS, FEDEX, and the others. Remember that they could be more expensive than the regular mail/package shipping.

How do I track my order?

If you have opted for a registered mail or any of the couriers such as DHL, UPS, FEDEX, et cetera, you will surely be provided with a package tracking number.

How about your returns policy?

We operate a fair returns policy, which allows customers to return the book in case any of the following conditions occur:

  1. If the book sent to the customer was not the one you ordered for.

  2. If the delivered book has been destroyed or damaged in the course of shipping it; in that case, the customer is expected to send a picture of the destroyed book to us before returning it.

 

If ordered within the U.K., the customer is expected to return the book within 14 calendar days and unused in its original packaging. However, international customers must return the book within 30 calendar days. Any returns obtained after the guaranteed deadlines will be disregarded and not be eligible for a refund.